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Timeclock specifications, network requirements, and warranty (FE and GB Series) Follow

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Aaron
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You will need the timeclock admin and super admin PIN passcodes to access the timeclock menus.  Reach out to the primary Master Console Administrator for your account regarding this information.

It is a best practice for the Master Console administrator to assign devices to the intended client, update the software, add users, and test functionality prior to deploying on a client site/network. 

Going to the client site with a confirmed known working device confidently establishes that any network or connection errors are on the client network side and must be resolved by the client site network administrator.  It is also helpful to arrive at the client site with a mobile hotspot to connect the device to demonstrate that it functions properly when unrestricted. 

The Workwell support team cannot offer any guidance regarding your or a client's network hardware, settings, or configuration beyond providing the device network communication requirements for the timeclock.   

GB1000

Network Requirements

Features

  • PIN authentication
  • Fingerprint authentication 
  • RFID badge/key fob authentication (26-bit Wiegand @ 125KHz)
  • Break and Lunch punching 
  • Department Transfers 
  • View timecard
  • Off-line punching
  • LAN/WIFI - 2.4g b/g/n

Product Specifications

  • Screen: 7" Touch Screen
  • Communications: LAN and WiFi - 2.4g b/g/n
  • Biometric Finger Print Scanner
  • RFID Reader - 26-bit Wiegand @ 125KHz
  • Integrated Battery (replacements not available)
  • mceclip1.png
  • Not all ports need to be used to have the device working properly. Only power and communications are needed.
  • Workwell RFID cards and key fobs use 26-bit Wiegand format at 125KHz.  Workwell devices do not support any 3rd party accessories and Workwell accessories are not supported for use with any 3rd party devices.  The Workwell support team can only assist with the use of our accessories with our devices.  Workwell accessories and devices are not supported to function with any door access systems, ID printers, vending machines, etc.

 

THIS PRODUCT IS FOR COMMERCIAL USE ONLY.

  • The time clock is an electrical device. To reduce the risk of fatal electrical shock and fire, basic safety precautions should be followed, including the following:
  • Read all instructions before operating.
  • This time clock must be properly installed and located in accordance with these instructions before being used.
  • Do not use outdoors.
  • Do not expose to water or any liquid.
  • Do not place objects into the time clock.
  • For best operation, plug the time clock into its own electrical outlet.
  • Do not operate the time clock with a damaged cord or plug.
  • If an extension cord is used, the marked electrical rating of the extension cord should be at least as great as the electrical rating of the time clock.
  • Plug the time clock into a surge protector or uninterruptible power supply (UPS). If a surge protector is not used and there is a power surge, your warranty may be voided.

 

FE2000 and FE2500

Network Requirements

Features

  • PIN authentication
  • Face authentication 
  • RFID badge/key fob authentication (26-bit Wiegand @ 125KHz)
  • Break and Lunch punching 
  • Department Transfers 
  • Off-line punching
  • LAN/WIFI - 2.4g b/g/n

Product Specifications

  • Dimensions - W 7-1/2”, H 5”, D 1-1/4” (FE2000) / W 7-1/2”, H 7-3/16”, D 1-1/4” (FE2500)
  • Weight - 11.3oz (FE2000) / 12.5oz (FE2500)
  • Power - DC 5V-2A, cord length – 5' 8”
  • Operating - Temperature 0-45C
  • Operating - Humidity 20-80%
  • Screen - 5”
  • Speaker -1W internal
  • PIN - on-screen keypad
  • RFID -26-bit Wiegand @ 125KHz
  • Biometric - facial recognition
  • Max Face Templates - 1000 employees
  • Ports - 80, 443, 59777, 59778
  • WIFI - 2.4g b/g/n
  • LAN - ethernet

  • Workwell RFID cards and key fobs use 26-bit Wiegand format at 125KHz.  Workwell devices do not support any 3rd party accessories and Workwell accessories are not supported for use with any 3rd party devices.  The Workwell support team can only assist with the use of our accessories with our devices.  Workwell accessories and devices are not supported to function with any door access systems, ID printers, vending machines, etc.

 

THIS PRODUCT IS FOR COMMERCIAL USE ONLY.

  • The time clock is an electrical device. To reduce the risk of fatal electrical shock and fire, basic safety precautions should be followed, including the following:
  • Read all instructions before operating.
  • This time clock must be properly installed and located in accordance with these instructions before being used.
  • Do not use outdoors.
  • Do not expose to water or any liquid.
  • Do not place objects into the time clock.
  • For best operation, plug the time clock into its own electrical outlet.
  • Do not operate the time clock with a damaged cord or plug.
  • If an extension cord is used, the marked electrical rating of the extension cord should be at least as great as the electrical rating of the time clock.
  • Plug the time clock into a surge protector or uninterruptible power supply (UPS). If a surge protector is not used and there is a power surge, your warranty may be voided.

 

Limited Warranty

LIMITED WARRANTY
A. Warranty and Warranty Periods. Workwell Technologies, Inc. (“WWTech”) warrants only to the original Purchaser that the Device will be free from defects in material and workmanship for the time during which (i) the original Purchaser subscribes to the uAttend System, and (ii) until such time the Device has been replaced (the “Warranty Period”).
B. WWTech’s Obligation Under Warranty. WWTech’s sole obligation under the above warranty shall be to repair or replace Devices and parts during the Warranty Period. WWTech does not assume responsibility for delays in replacement or repair of products or parts. WWTech may, at its sole discretion, replace Devices with refurbished Devices. This warranty gives end users specific legal rights, and particular end users may also have other rights which may vary from jurisdiction to jurisdiction.
C. DISCLAIMER OF ALL OTHER WARRANTIES. NO OTHER WARRANTIES, EXPRESSED OR IMPLIED, ARE GIVEN, AND WWTech EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, INCLUDING AND WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to particular end users.
D. Limitations. No salesperson, representative, or agent of WWTech is authorized to make any guaranty, warranty, or representation that contradicts the terms contained in this Limited Warranty. Any waiver, alteration, addition, or modification to the warranties contained herein must be in writing and signed by authorized representatives of WWTech to be valid, binding, and enforceable. WWTech does not assume responsibility for any specific application to which any products or parts are applied including, but not limited to, compatibility with other equipment. All statements, technical information, or recommendations relating to the products or parts are based upon tests believed to be reliable, but do not constitute a guaranty or warranty. WWTech SHALL NOT UNDER ANY CIRCUMSTANCES WHATSOEVER BE LIABLE TO ANY PARTY FOR LOSS OF PROFITS, DIMINUTION OF GOOD WILL, OR ANY OTHER SPECIAL, This Warranty covers all uAttend Staffing Devices and any Devices which may now or in the future be connected to your uAttend Staffing Account.

CONSEQUENTIAL, OR INCIDENTAL DAMAGES WHATSOEVER WITH RESPECT TO ANY CLAIM IN CONNECTION WITH WWTech PRODUCTS AND/OR PARTS. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to particular end users.
E. What May Void the Warranty. This Limited Warranty shall be null and void in the following circumstances:
1. Modification or repair by the end user or any non-authorized WWTech service provider; or
2. Improper use or installation, or damage by accident or neglect, by the end user or any third party, or intentional damage by the end user or any third party; or
3. Failure of the end user or any third party to exercise caution to protect from electrostatic discharge damage and adverse temperature, or physical abuse; or
4. Failure by the end user to follow the Return Appointment Process set forth below.
F. Return Appointment Process. As a condition precedent to the above Limited Warranty, the end user must:
1. Obtain a return material authorization (RMA) from Workwell Technologies, which will include an RMA number that must be prominently displayed on the outside of the shipping container. Returns without an RMA number may be rejected by Workwell Technologies and immediately returned to end user, freight collect.
2. Ship the items being returned to Workwell Technologies, freight prepaid, together with a written description of the claimed defect.
3. Pack the items being returned in the original packing carton or equivalent. Damage in transit is end user’s responsibility and may be cause to void the warranty claim.
G. Transportation Costs. Except for New in Box items less than 30 days from purchase, end user will pay surface freight to return all products covered by this Limited Warranty. If covered by this Limited Warranty, Workwell Technologies will pay surface freight to ship replacement products to end user.

SAVE THESE INSTRUCTIONS THIS PRODUCT IS FOR COMMERCIAL USE ONLY.
The time clock is an electrical device. In order to reduce the risk of fatal electrical shock and fire, basic safety precautions should be followed, including the following:
1. Read all instructions before operating.
2. This time clock must be properly installed and located in accordance with these instructions before used.
3. Do not use outdoors.
4. Do not expose to water or any liquid.
5. Do not place objects into the time clock.
6. For best operation, plug the time clock into its own electrical outlet.
7. Do not operate the time clock with a damaged cord or plug.
8. If an extension cord is used, the marked electrical rating of the extension cord should be at least as great as the electrical rating of the time clock.
9. Plug the time clock into a surge protector or uninterruptible power supply (UPS). If a surge protector is not used and there is a power surge, your warranty may be voided.
SAFETY INFORMATION WARNING: TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT OPEN THE TIME CLOCK. NO USER SERVICEABLE PARTS ARE INSIDE. REPAIRS SHOULD BE COMPLETED BY AUTHORIZED SERVICE PERSONNEL ONLY.
CAUTION/WARNING DANGEROUS VOLTAGE DO NOT CONNECT DAMAGED SUPPLY CORD
WARNING
RISK OF FIRE OR ELECTRIC SHOCK - DO NOT OPEN
IMPORTANT SAFEGUARDS FOR SAFE OPERATION & USE

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